Shipping policy
Thank you for shopping with Uglow Store! We strive to provide you with the best shopping experience, and this shipping policy outlines the details of how we process and ship your orders.
Processing Time:
• All orders are processed within 1–3 business days (Monday through Friday, excluding holidays).
• Orders placed after 2:00 PM or on weekends will be processed the next business day.
Estimated Delivery Time:
• Standard shipping time is estimated at 7–20 business days, depending on your location.
• Delivery time may vary depending on the shipping destination, customs procedures, and the efficiency of our delivery partners.
Shipping Method and Tracking:
• You will receive a tracking number via email once your order has been shipped.
• You can use this tracking number to monitor the status of your shipment directly on the carrier’s website.
Shipping Partners:
• We work with reliable and trusted shipping carriers to ensure your order reaches you in a timely manner.
International Shipping:
• We offer international shipping. Delivery times for international orders may vary depending on the destination country’s customs policies and processing times.
• Please note that customers are responsible for any customs duties, taxes, or fees that may apply to international orders.
Customs and Local Delays:
• While we make every effort to ensure timely delivery, customs inspections or local delays may impact the delivery times. Unfortunately, we cannot control these factors.
• We kindly ask for your patience and understanding if any unexpected delays occur.
Shipping Address:
• Please ensure your shipping address is correct before completing your purchase, as we are unable to redirect shipments once they are in transit.
• If you need to update your shipping address, please contact us immediately after placing the order.
Contact Information:
• Address: 128, City Road, London, EC1V 2NX, United Kingdom.
• Phone Number: +44 7441440080
. Email: uglowstoree@gmail.com
• Website: www.uglowstore.com
If you have any further questions or need assistance regarding your order or shipping process, please don’t hesitate to reach out to us at uglowstore@gmail.com.
Thank you for choosing Uglow Store!